Privacy Policy

When you use Dcaged to find a local security installer or request a free quote, we collect specific information to match you with the right professionals. Here is what that includes:

Information You Provide

• Your name, email address, and phone number when you submit a quote request
• Your zip code or city so we can connect you with installers in your area
• Details about your property type (house, apartment, condo) and security needs
• Any messages or questions you send through our contact form

Information Collected Automatically

• Browser type, operating system, and device information
• Pages you visit on Dcaged and how long you spend on each page
• Your IP address and approximate geographic location (city level only)
• Referral source (how you found us, such as Google Search or a direct link)

We use cookies and similar tracking technologies to understand how visitors interact with our site. For more details on our cookie practices, see the cookies section below.

We use the data you share with us for clear, specific purposes. Nothing more. Here is a breakdown:

• Connecting you with installers: When you request a quote, we share your contact details and property information with up to 3 licensed, insured security installers in your metro area. This is the core service Dcaged provides.
• Improving our platform: Analytics data helps us understand which pages are most useful, which cities need more installer coverage, and where our content can improve. We rely on aggregated, anonymized data for these decisions.
• Communicating with you: If you reach out through our contact page or email, we use your information to respond. We do not send unsolicited marketing emails unless you subscribe to our newsletter.
• Preventing fraud and abuse: We monitor for suspicious activity to protect both homeowners and our installer partners from spam, bots, and fraudulent submissions.

We follow the data minimization principles outlined in the FTC Privacy Framework. That means we only collect what we need and nothing extra.

We never sell your personal information. Period. However, certain third parties receive limited data to make our service work:

We vet every third-party provider against security standards recommended by the NIST Cybersecurity Framework.

Cookies are small text files stored on your device when you visit a website. We use them to remember your preferences and understand how you navigate Dcaged. Here is what each type does:

You can manage or delete cookies through your browser settings at any time. Blocking essential cookies may prevent certain features from working correctly.

Depending on where you live, you may have specific rights over your personal data. We respect these rights regardless of your location because we believe every homeowner deserves control over their information.

Rights Available to All Users

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to fix inaccurate or outdated information.
• Deletion: Request that we delete your personal data from our systems.
• Opt-Out: Unsubscribe from any communications at any time using the link in our emails.

California Residents (CCPA)

Under the California Consumer Privacy Act, you have additional rights including the right to know what categories of personal information we collect and the right to opt out of the sale of personal information. As stated above, we do not sell personal information.

For more details on your rights under California law, visit the California Attorney General CCPA page.

How to Exercise Your Rights

Send us an email at privacy@dcaged.com or use our contact page. We respond to all privacy requests within 30 days.

We take data protection seriously. Here are the specific measures in place:

• All data transmitted between your browser and our servers uses TLS 1.3 encryption
• Personal information stored in our database uses AES-256 encryption at rest
• We limit internal access to personal data on a strict need-to-know basis
• Our infrastructure follows security best practices aligned with NIST Cybersecurity Framework guidelines
• We conduct regular security reviews and vulnerability assessments

No system is 100% secure. If you believe your information has been compromised, contact us immediately at security@dcaged.com.

We retain your personal information only as long as necessary to fulfill the purposes described in this policy:

• Quote request data: Kept for up to 24 months after your last interaction with us, then permanently deleted
• Analytics data: Aggregated and anonymized within 14 months
• Contact form messages: Retained for 12 months for quality and dispute resolution purposes
• Cookie data: Follows the retention periods listed in the cookies table above

You can request earlier deletion at any time. See the Your Rights section for instructions.

Dcaged services target homeowners and are not directed at anyone under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a minor, we will delete it immediately.

If you are a parent or guardian and believe your child has submitted personal information through our platform, please contact us at privacy@dcaged.com.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will post the updated policy on this page and update the "Last Updated" date at the top.

For major changes that affect how we use your personal data, we will notify registered users by email before the changes take effect.

If you have questions about this privacy policy or want to exercise your data rights, here is how to get in touch: